Can I wear sunglasses at the same time?

Yes the JayBird headset is slim enough at the top to allow room for sunglassse to be worn at the same time. You can wear the JayBird headset with prescription glasses as well.

Download user manuals

JB-200 JayBird Bluetooth Stereo Headset (2nd Generation) User Manual

JB-100 JayBird Bluetooth Stereo Headset (1st Generation) User Manual

JB-BA-100i JayBird Bluetooth Adapter for iPod User Manual

JB-BA-100m JayBird Bluetooth Adapter for MP3 User Manual

The JayBird headset doesnt work with my PC laptop Computer

A JayBird user located this article online that got his JayBird headset working with his computer. Several other Jaybird customers have also found this useful when faced with the same problem. JayBird Gear LLC has not tested this and is not making any recommendation do follow these instructions however our customers have found it works well ...

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"Some headphones don't support Secure Connections.

Turn off the Secure Connection option because the audio is sent unencrypted. In Windows XP, you have a checkbox for this on each device's properties tab. Broadcom's stack in Windows Vista enables encryption by default and the only way to turn it off is to edit the registry.

If you've tried restarting both your headphones and Vista several times, repaired them and still can't get them to connect, press START+R, type regedt32 and press Enter to bring up the registry editor. Navigate to HKEY_LOCAL_MACHINESOFTWAREWidcommBTConfigApplications, look through all the subkeys to find the one with a Name key of Stereo Audio (0013 in my case), and change the Encryption subkey from 1 to 0. If you want to be thorough, you can also repeat this for the keys with name subkeys of Headset, Audio Gateway and Hands-free Audio, then repeat the same again for the BTConfigServices tree.

Close the registry editor, restart Broadcom's Bluetooth stack (a nice way to do this is to pull your Bluetooth adapter out and in again, or press the Bluetooth radio toggle button on your laptop) and try to connect with your headphones again."

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JayBird Gear LLC has not tested this and is not making any recommendation do follow the instructions shown above.

Will the JayBird headset work as a headset for Skype on PC/Mac?

Yes. The JayBird JB-200 headset works as a headset for Skype on a bluetooth enabled PC and Mac. Your PC or Mac must have bluetooth as the JayBird Bluetooth Adapter does not transit voice. The JayBird headset naturally also works as stereo headphones for music. When using on a Mac's A2DP bluetooth connection click on the Bluetooth icon in the top right of the screen to setup the device and switch between headset and headphone mode.

Where is the mic located on the headset?

JB-100: The mic is located on the base point of the right side earpiece located behind the ear. The noise and echo suppression technology does a spectacular job of capturing the sound from your mouth from back behind the ear. JB-200: the mic has been upgraded and relocated to the front of the earpiece for even clearer reception. The JB-200 still includes the same noise and echo suppression technology.

Will two headsets work with one adapter?

No, however you can use the Belkin Headphone Splitter with two MP3 adapters (JB-BA-100m) and two headsets (JB-100 or JB-200) to acheive the desired result. The Belkin Headphone Splitter can be purchased from such places as Amazon.com.

Headset keeps turning off/ or music device keeps stopping right after I connect

Charge the headset and/or music device, battery is low. If you are using the JayBird Bluetooth Adapter for MP3 you may also need to charge that too.

The sound cuts in and out, drops out, cuts out intermittently / cuts in and out constantly / Cutting out, audio drops out, drop out, drop outs, interference

While the range of Bluetooth is 10 meters (33 feet), the optimal range FOR ANY BRAND OF BLUETOOTH STEREO DEVICE is 2 feet from the music device, particularly outdoors when the signal cannot bounce off walls and ceilings. THIS RULE APPLIES TO ANY BRAND OF BLUETOOTH STEREO DEVICE. For the JayBird brand headset, the headset antenna is located in the right-side earpiece so make sure your device is above your elbow and on your right side for optimal connectivity to your headset while streaming music outdoors. This will help in avoiding signal drop outs.

Additionally, water and sweat can interfere with Bluetooth radio signal FOR ANY BRAND OF BLUETOOTH STEREO DEVICE. Make sure that there is no sweat in direct contact with the Bluetooth Adapter. Make sure the adapter is not in direct contact with skin when exercising and that it is on the outside of any clothing (e.g. if using the iPod or JayBird armband, use it over the top of your clothing)

JayBird recommends the use of armbands for your music device to keep the device and Bluetooth adapter within optimal range and separated from your skin during workouts. JayBird offers armbands for iPod nano (as of June 1st 2008, and also Touch, iPhone and Classic by Sept 1st 2008)

Does the JayBird headset work with the new iPods and iPhone?

Yes, it works with all new iPods, MP3 players and for calls with any bluetooth enabled phone, including iPhone. If your mobile phone is A2DP (Advanced Audio Distribution Profile) enabled you will also be able to stream stereo music from your phone to the JayBird headset. Apple has yet to enable A2DP on iPhone so the Jaybird bluetooth adapter for iPod is required to play stereo music from iPhone to the JayBird headset.

Can I cut the wire between the earpieces?

No. The battery is one side, and the electronics on the other so both earpieces are needed for the headset to work.

Can I run in the rain with the JayBird headset?

Yes you can run in the rain with the JayBird headset. It's water and sweat resistant.

Will the JayBird headphones fit my ear?

JayBird guarantees that the JayBird headset will fit your ear comfortably and securely. All orders on the JayBird website are backed by our 30 day return policy.

Is the JayBird heaset designed for cell phone calls?

Yes. The primary design for the headset is stereo music but also includes the ability to use the headset for calls as well. The all new JB-200 has enhanced features that makes it superior over the JB-100 for use with phone calls. The JB-200 includes Clear Voice Capture noise and echo suppression technology.

I have a Samsung YP-T10 MP3 player with a built-in Bluetooth 2.0. Is the Jaybird compatible?

Yes. we have a great number of customers using this bluetooth enabled MP3 player. It's a great combination and all you need is the JB-200 headset. No JayBird adapter is needed.

Do you sell a car charger?

JayBird does not currently sell a USB to car charger but you can search online for the item. They are very inexpensive. Please note the JayBird headset is designed to be water-tight and as small as possible. JayBird has therefore placed the USB charge connection point into the charger docking station instead of the headset. You may wish to purchase an additional charger dock for use in your car.

What is the difference between the JB-100 & JB-200? When will the JB-200 be available?

The JB-200 supersedes the ground breaking JB-100 which boldly presented a new design in bluetooth stereo headsets and headphones. Same great design, now with...

1. More control of music, with complete AVRCP Music & Call Controls
2. Improved fit, with 25% narrower ear-tip
3. Sound isolation, with 50% longer sound isolating ear-tips
4. Greater comfort, with higher grade, softer silicon ear-tips
5. Enhanced audio experience, with 25% more volume & improved bass performance
6. Clearer voice reception on phone calls, with relocated & upgraded mic
7. More freedom of movement, with 1” Longer behind-the-neck cord

The JB-200 launched April 20th. You can visit the following link to see the new features and order your JB-200: JB-200 what's new. Buy now

Are JayBird Products sold in stores?

JayBird has launched the product at jaybirdgear.com and will be announcing retail and distribution partners in North America, Europe, Africa, and South America by April 2008. By purchasing direct from JayBird you have the piece of mind of direct support for your product and 30 day return policy.

Do you ship anywhere in the world & what does shipping cost?

Yes we ship to any country. Average shipping rates (vary & subject to change):

USA: UPS Ground: $9.00 avg
USA: UPS 2nd Day Air: $19.00 avg
USA: Overnight Air: $46.00 avg
Canada: UPS Standard: $18.00 avg
Worldwide: USPS Intl, PO & APO Addresses: $49.80*
Worldwide: UPS Worldwide Express: $90.00* avg
(*import taxes may apply at time of delivery)

Does the Jaybird JB-200 headset battery have a memory, will charging it when it is not fully depleted cause it to not hold a charge?

Memory is an issue with older style nickel Metalhydride batteries. Lithium Ion batteries (such as the JayBird battery) do not exhibit memory problems.

Can I have more than one person using a JayBird headset with one music device, listening to music at the same time / simultaneously?

&srThe Belkin rockstar headphone splitter, which you can purchase from Amazon would allow 5 people to hear the same music at the same time. Then purchase up to 5 JayBird headsets and 5 JayBird Bluetooth adapters for MP3.

Does the JayBird headset work with the iPod shuffle?

Yes when you purchase the headset and Bluetooth Adapter for MP3 which plugs into the headphone jack on the iPod Shuffle making it Bluetooth enabled.

Does the JB-200 feature voice dialing?

The JB-200 headset does not feature voice dialing.

Will the Jaybird work with my Garmin GPS?

Yes. See the following links:

CNet Review

Garmin Website

iPhone 3G Voice mail doesnt work on the JayBird headset / I cannot hear voice mail on my iPhone

For now apple has disabled the function of listening to voice mail though ANY bluetooth devices. See any Apple forum online for more up to date information as it develops.

Does the JayBird work with Playstation?

See the following excellent concise commentary: Sony Playstation & Bluetooth Headsets

Essentially:

1. we have tested the JB-200 and it pairs successfully with the PS3. You can use the JayBird JB-200 for voice chat through Playstation. Regarding chat within Games you'll need to check each game user manual for availability of that functionality in the game software.
2. The actual game audio and music is played through the TV or stereo receiver only so you'll need the JayBird Bluetooth Adapter for MP3 for the headphone jack of your audio device.

Only one speaker is working / I hear sounds through one speaker only

Just like other brands of Bluetooth Stereo Headsets, the JB-200 mutes the right side speaker for calls to avoid feedback with the mic. If you are experiencing this with CALLS this is normal and designed to be so. If you experience this with MUSIC on your phone (especially some European Nokia phones) it is a compatibility issue with your phone.

Please also note it is illegal in some areas of the world (including California USA) to drive a vehicle with a two ears covered by headphone/headset speakers. For your safety JayBird also discourages use of the JayBird headset while driving.

Whenever I move the mouse cursor, the audio cuts out

This cutting out is a result of your headset and mouse competing for Bluetooth bandwidth through the A2DP connection on your computer. The best way to resolve the issue is to use the JB-BA-100m Universal Bluetooth Adapter. It separates the headset from the internal bluetooth connection and will resolve the cutting out issue. The downside is that you lose the AVRCP functionality when connecting through a headphone jack. Play, pause, next, back track must be controlled from the computer, instead of the headset.

Purchase from: the online store

Can I cut the cord or wire between the two earpieces on the headset?

No. The behind the head cord connects the battery (left side) to the Bluetooth electronics (right side). It also provides additional security to the fit and avoids loss of one side of the headset.

JayBird originally worked hard to develop the product without the cord however eliminating the cord means having a battery in both earpieces (left AND right) and to maintain the 6 hour battery life on Bluetooth technology expected by the market today the earpieces would be DOUBLE the current size making them heavy, non-secure, and too large to be cool.

Can I use the JayBird headset to listen to stero music on the airplane

Airline regulations require that all radio devices be turned off during flight. that includes mobile phones and bluetooth devices.

Is the Audio and Video Synced when watching TV or movies on a player? Any delay?

The audio and video is in good sync - you will not notice any delay in the audio.

I have a HTC touch Cruise phone-I have paired the jaybird but cannot get music through the headphones, however there is music from the phone speaker.

Delete/remove existing paired JB200, turn the JB-200 off and then on, and create a new pair. This will also release the JayBird headset of any other stereo A2DP connection it may have with other device or adapter. This rule applies to any phone.

What is the life expectancy for the batteries? How many charge cycles? Can the batteries be replaced if they go bad?

Life expectancy of the battery is 2-3 years. No data available on how many charge cycles that includes but it assumes regular use. Battery cannot be replaced upon expiration. Battery is covered in the 1 year warranty.

iPhone won

First step is to try the JayBird headset and iPod adapter with another device like an iPod. If it works with an iPod try another iPhone (with default factory settings and no changes or customization to firmware). If it works on the other iPhone then chances are you need to reset you iPhone to factory setting. Contact Apple for assistance with any reset if needed.

Will it work with the FM radio on my phone?

Some phones use the wire from the a wired headphone for the antenna so that wouldn't work if that's the case but as long as the phone has an internal antenna you'll be able to listen the FM radio on the Jaybird from what we've observed.

How do I get the best fit?

The JayBird headset is designed and built for performance fit under extreme conditions so it is like putting on tightly fitting performance clothing for the first time. For your first fitting, stand in front of a mirror. Put the first earpiece on using both hands sliding it down the side of your head and onto your ear making sure the headset sits firm and snug against your head, not somewhere on top of your ear away from your head (IMPORTANT). Wiggle and adjust to fit. Do the same on the other side.

Shake your head and do what ever you want, it's there to stay!

Bend and twist the arms of the headset if needed for further adjustment to your ear.

Will the JayBird products work with Bluetooth phones?

Yes the JayBird products are compatible with Bluetooth phones. Phone Calls: The JayBird headset works as a headset for phone calls with any Bluetooth phone, including iPhone. Stereo Music: In order to stream stereo sound from a mobile phone, that mobile phone must have A2DP (Advanced Audio Distribution Profile). If your mobile phone has A2DP it may then work with the JayBird Bluetooth Stereo Headset. Every Bluetooth Stereo Headset and every Bluetooth A2DP mobile phone has it's own level of compatibility with each other based on the Bluetooth chip set version and software configuration in each device. While Jaybird has not tested all A2DP phones on the market, almost all of the North American A2DP phones were found to be compatible. - By purchasing direct from JayBird you have the confidence of a 30 day return policy incase your phone is found to be not compatible. - Click here for a list of approved A2DP phones.